British Eventing has admitted mistakes were made during its IT transformation project, which has cost £2.75m so far, but intends to continue to make improvements and hopes to rebuild members’ trust now the system is up and running. H&H finds out more...
Mistakes have been made in the British Eventing (BE) IT transformation project, BE has acknowledged, but the system is up and running and will continuously be improved.
BE has updated members on the major undertaking, which includes not only BE’s website but also its database, entries and results system; the “first end-to-end sport delivery system”.
The statement ran through the IT transformation project (ITTP) from its inception in 2015, when it was decided that there were four necessary components: a database and new safety app for technical advisers to use in the field, a customer relationship management platform, an entry management and scoring system (EARS) and rebuilding the BE website.
{"content":"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"}
You may also be interested in…
Library image.
Credit: Real Time Imaging/Steve Dawe
Library image.
Credit: www.sarahfarnsworth.co.uk
‘With such a wide group of users we =know training and education will be required for some time to come,
Library image.
Credit: www.sarahfarnsworth.co.uk
Attendees at the AGM also heard how BE is trialling new initiatives and is in the process of looking how
‘It is exciting to be working with such a strong team, and I look forward to the opportunity to move
H&H’s guest eventing columnist explains what she’s learnt in a month as BE’s interim CEO
Stay in touch with all the news in the run-up to and throughout the major shows and events during 2025 with a Horse & Hound subscription. Subscribe today for all you need to know ahead of these major events, plus online reports on the action as it happens from our expert team of reporters and in-depth analysis in our special commemorative magazines. Have a subscription already? Set up your unlimited website access now
H&H news editor
Eleanor is an experienced journalist who spent over eight years working for local and national newspapers before joining H&H as news editor in March 2016. Passionate about equine welfare and exposing the truth, Eleanor has reported on all aspects of the industry, from Brexit to anti-bullying campaigns, and from dressage rules to mules. Her sport of choice is showjumping, in which she competes her own horses, and she also enjoys reporting at local jumping shows through to international championships.